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Opus lands $6.8M to fund AI-powered coaching for deskless employees

Opus, a coaching platform for companies with a deskless workforce, has secured $6.8 million in Collection A funding spherical led by Stage 2 Capital.

The funding, which comes on the heels of a $2 million spherical lower than a yr in the past, will assist Opus confront the frontline employee scarcity through the identical AI expertise that almost all of software program firms are leveraging for desk employees. It’ll additionally speed up Opus’ progress together with the enlargement of the engineering and go-to-market groups, the additional growth of the SaaS platform and the combination into new industries, in line with Rachael Nemeth, Opus co-founder and CEO.

“Coaching expertise just isn’t accessible to the vast majority of American employees, however we’re altering that,” she mentioned within the launch. “In immediately’s labor market, Opus is an important device for companies with frontline employees. We’re constructing a world the place employers should not simply checking a field, they’re getting frontline enterprise intelligence to allow them to make higher choices about their majority workforce. What’s subsequent on the planet of labor is new data, new progress and creating area for everybody. We’re thrilled to associate with Stage 2 on our subsequent chapter.”

Companies within the U.S. make use of a complete of 110 million deskless employees and make up comparatively 70% of the general workforce, but they lack entry to expertise to assist them do their jobs higher. There are reportedly 1,200 studying administration techniques available on the market, but solely 30% of companies with deskless employees have invested in a single. Over 70% of Opus prospects are switching from no software program in any respect similar to Shipley Donuts, & Pizza and Salt & Straw, Nemeth mentioned.

Gutter Capital, NextView Ventures and Bling Capital additionally participated on this funding spherical.

Nemeth mentioned Opus was designed to assist companies with a big distributed workforce reduce labor prices and enhance gross sales by providing accessible coaching expertise that may attain 99% of staff. Common studying administration techniques solely attain one in 5 staff as a result of being desktop-based, English-only and burdensome to area managers. Opus, nonetheless, automates each a part of the worker coaching lifecycle in a single system and delivers all types of coaching to staff’ telephones by a cellular software that’s obtainable in additional than 100 languages,

Opus leverages AI by its translation expertise and content material builder, which helps prospects convert any content material, similar to a process change, into an interactive lesson 20 occasions quicker than legacy options. Because of this, prospects are seeing a lower in supervisor admin time by 40% whereas decreasing frontline labor prices by 5%-15%, Nemeth mentioned. Opus translation expertise helps cut back working prices by routinely translating each course, message and interplay on the platform into over 100 world languages. By leveraging neural networks for automated translations and a proprietary machine studying mannequin which understands the standard of the translations the system produces, Opus achieves 95-99% accuracy.

“The deskless workforce, people who work in eating places, manufacturing, logistics, and services, are the muse of our financial system. It is crucial that the companies who make use of these individuals ship efficient coaching that’s accessible and results in higher workplaces,” Mandy Cole, associate of Stage 2 Capital, mentioned within the launch. “We invested in Opus as a result of the corporate is trailblazing a coaching answer for any enterprise with a frontline workforce – one thing that’s missing within the present market. And, we’re excited to hitch their Board of Administrators to assist the crew scale and make an influence in immediately’s working world.”

Launched in 2020, Opus’ prospects embrace Taim, Kevin Hart’s Hart Home, Simply Salad, Luke’s Lobster, Swingers Golf, Gregorys Espresso, Vanderbilt College and Rhode Island College of Design.


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