A pilot program of HungerRush’s OrderAI Discuss at Jet’s Pizza is delivering wins on various fronts — from a extra partaking telephone order expertise to changing telephone clients into digital clients.
The know-how goals to enhance the telephone ordering expertise for each clients and restaurant operators because it lets phone-in clients place orders through an automatic attendant in simply minutes, in accordance with a press launch.
The Jet’s Pizza pilot program was run in 70 shops and helps workers deal with high-quality work as an alternative of coping with a backlog of telephone orders, in accordance with the discharge.
Up to now 92% of shoppers beginning orders with OrderAI Discuss efficiently accomplished automated orders and it’s rising order accuracy.
The know-how additionally gives the flexibility to upsell on orders because the AI system learns shopper behaviors to have interaction with good upselling and good focused advertising and marketing.
The AI expertise avoids clients getting busy indicators or having to pay attention to carry music.
Following its profitable launch, Jet’s is providing the answer to all franchisees, with greater than 100 signed updated.
“After seeing a excessive success with utilizing HungerRush’s OrderAI Textual content in our areas we had been keen to check out OrderAI Discuss,” Aaron Nilsson, CIO of Jet’s Pizza, mentioned within the launch. “The Cellphone Bot is a crucial step in our evolution to transform all orders into digital orders. The ability of digital and AI is continuous to develop and is bettering lives and commerce day by day. This resolution has been an enormous win for Jet’s, retailer workers are much less pressured as a result of they’re off the telephones and specializing in the most effective a part of the job — making pizzas. Our clients are getting an incredible expertise with crystal clear high quality ever time, correct order particulars and the flexibility to arrange simple fee choices.”
Jet’s Pizza relies in Sterling Heights, Michigan and was based as Jetts Get together Shoppe and Pizzeria in 1978 by brothers Eugene and John Jetts. The corporate has now grown to just about 400 shops in 19 states.