Customer support is on the coronary heart of each model. Customers count on it, and eating places try to create the most effective expertise attainable for his or her prospects. Making a optimistic buyer expertise encourages shoppers to return to a restaurant, generates optimistic word-of-mouth promoting and creates visitor loyalty.
One model that’s making a optimistic buyer expertise is PDQ (an acronym for Folks Devoted to High quality). PDQ makes use of chef-driven recipes and conscious substances usually present in a upscale informal restaurant with the worth, velocity and comfort of the fast-food and fast-casual section.
Lately, the model has positioned an emphasis on velocity by incorporating a wholesome mixture of automation, coaching and tech. PDQ’s objective is to create optimistic buyer experiences whereas sitting on the slicing fringe of operations.
In a free webinar titled “How A Rising Rooster Idea is Driving Outcomes By way of a World-Class Buyer Expertise,” hosted by Networld Media Group and sponsored by Revel Methods, Chris Lybeer, chief technique officer for Revel Methods, and Eric Knott, chief working officer for PDQ, will focus on how PDQ is leveraging know-how to create the right visitor expertise.
Click on right here to register for the free webinar.
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